Forum Discussion
Software simulation not capturing Software active windows and steps
Hello!
I am currently building a software simulation with the Software being installed on my computer.
Articulate would not capture the software active windows and steps, such as clicks etc.
I tried to change video resolution, also checked the setting "Move new windows into recording area" still nothing. Any reason why this is happening?
Thank you in advance!
Hi Patrik,
Thanks for reaching out!
I see you’ve reached out to our Support Engineers and are working with my teammate, Cleo. You’re in great hands! We’ll continue the conversation in your support case.
