Forum Discussion
Some slides with audio does not play
Storyline 360. I put my course on SCORM and launched it. As I go through my course, I noticed that on some slides, the audio does not play. Yes, the audio starts at about half a second.
Since the audio on my slides can be long, I don't listen to the whole thing. Would that affect it? I know my audience will be doing the same thing.
Thanks.
16 Replies
We have crossed with a non audio (text to speech audio) playing on some slides.
Published for LMS, WEB and ONLINE 360
PC/Chrome & MAC/Safari
Something is wrong with those slides. So far, the best choice is creating a new one and deleting the old one.
Hello, I too am having difficulty with a file where we have added audio to the slides. I have already published it in our LMS. That file works great. However, we need to update information on several slides but most say Loading audio, and nothing ever shows. The audio is coming directly from our recording on the PC. Is this common? How can I avoid this from occurring in other projects? The audio files are mp3 as well
Hello ToriShana!
Sorry, you're running into this issue! If the audio is stored on your local drive, you shouldn't be running into any issues when updating the project. I'd like our Support Engineers to step in to determine what is getting in the way here. You'll want to connect with their team by submitting a support case. I'd recommend attaching the .story file so they can test the file.
