Forum Discussion

KLO0609's avatar
KLO0609
Community Member
20 days ago

Something Went Wrong" Error Publishing to Review 360

Is anyone having issues publishing to Review 360 today? I've tried multiple times to publish a review copy of a Rise course but continue to be unsuccessful.

 

Review 360

8 Replies

  • KellyAuner's avatar
    KellyAuner
    Staff
    20 days ago

    Hi KLO0609,

    Thanks for reaching out and sorry for the trouble!

    Earlier today, Rise 360 was giving an error message when authors attempted to publish their courses. Our engineering team quickly resolved this issue, and the feature is working properly now. You may need to refresh the page if you're still seeing an error message. Please let me know if you have any questions or if the issue persists!

  • CarynErickson's avatar
    CarynErickson
    Community Member
    13 days ago

    Is this happening again today? I have tried publishing to Review360 several times from Storyline. I've tried restarting the computer, clearing cookies, etc. Still no luck. 

  • DanielSchwar971's avatar
    DanielSchwar971
    Community Member
    13 days ago

    I'm having the same issue.  Got my module to publish but won't let me update it.

  • EricSantos's avatar
    EricSantos
    Staff
    13 days ago

    Hi CarynErickson, TessBarsody, and DanielSchwar971,

    Sorry to hear about the trouble! Review 360 is currently having technical difficulties. Our engineers are working to resolve the situation as quickly as possible. I apologize for the disruption, and we'll let you know as soon as Review 360 is fully operational again.

    You can also see real-time status updates here: https://www.articulatestatus.com

    If you'd like to receive notifications of status changes in the future, click the "Subscribe" button in the upper right corner of the status page.