Forum Discussion
Something went wrong: there was an error publishing your course - How to resolve
I made changes to my course and tried to publish to review but I keep getting
"Something went wrong: There was an error publishing your course. Please try again."
- I've published this course for review previously, and its been fine.
- If I duplicate the course I still cant publish it to review. if I duplicate older courses I cant publish them to review.
- I cant Publish to LMS either.
- Does this mean there is an issue with the course its self? if I delete all the lesson pages I can publish the course, is there a size limit I've reached? how can I check this?
- I've used some jpegs with _NOPROCESS_ at the end but also a lot of .svg files.
37 Replies
I am having the same issue trying to publish Rise courses when i had no issue before. Any fix yet?
Hi Nichole! I'm sorry to hear that you are having issues publishing your Rise course.
I see that you've opened a case and have been working with my colleague Luiza.
If you still have any questions or require further assistance, please feel free to reply to the email thread. Our support team is more than happy to continue working with you regarding your concern.
I had the same error message. Here's what fixed it for me:
- duplicated course
- deleted lessons and tried publishing to isolated problematic lesson
- this lesson had several PDF attachments; I zipped them into a single file and it publishedThanks for sharing that, Jeff!
I'm sure this would be very helpful for those experiencing this issue. Appreciate your input!
私の場合はモジュールタイトルが全角と半角が混在していたことが原因でした。
ここのメンバーのアドバイスに従って、一度に 1 つのモジュールを削除してアップロードしようとしました。
これは、問題のあるモジュールを特定するのに役立ちました。
Thanks for your input, Mana! Much appreciated.
Unable to publish my rise 360 course. please give me a solution
Unable to publish my rise 360 course. please give me a solution?
Hi Jeevan!
Sorry to hear you're having issues publishing a Rise 360 lesson!
To clarify, does this issue occur across multiple courses, or is it local to one? Also, does clearing your browser's cache, or using a different supported browser improve the behavior?
If you're comfortable sharing a copy of your course, or any error messages you are receiving, feel free to upload those here in the discussion or privately through a support case.
Looking forward to hearing from you!
wow - lots a problems with this one. I'm in the same boat and it's frustrating. And then I see that messages go back 9 months. Articulate...please HELP!
Hi Billi,
I understand how frustrating this can be when you can't publish your course.
When you try to create a single-lesson Rise course with only a few blocks, will you be able to publish it without errors? If you haven't already, you can also try clearing your browser's cache or using a different supported browser.
If the issue persists, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!
