Forum Discussion

TamaraSpurr's avatar
TamaraSpurr
Community Member
7 years ago

Storylin 3 Fails to install the free trail get Error 80070641

Does anyone know what Error 80070641 is when the program fails to install?

  • Thanks Tamara for reaching out here and I see that you've also submitted a Support case! Our team will take a look at the logs you s hared as that'll help them determine what is causing the error. 

  • shaia's avatar
    shaia
    Community Member

    Hey, is there a solution? The problem also happened to me...

  • RohitPandey's avatar
    RohitPandey
    Community Member

    I'm getting Error 80070641 is when the program fails to install?

  • Hello Rohit, and welcome to E-Learning Heroes. 😊

    I appreciate you popping in to share that you are experiencing this error as well.

    I can see that the support team has detailed steps to get folks back up and running, so I've opened a support case on your behalf. You should be hearing from someone soon.

    • RohitPandey's avatar
      RohitPandey
      Community Member

      hello, I got the email. I have followed all the steps still getting the same problem

  • Thanks, Rohit.

    In your support case, I've let Mick know that you are still running into an issue so that the two of you can continue working together.