Forum Discussion
Storyline : closed captions out of sync
Hello, I'm using Storyline 360 to build a tutorial that includes a video mp4. This video has been generated via Storyline too and imported in s slide of the tutorial. When I'm navigating in the vide...
Hi Luc!
Sorry to hear the closed captioning appears out of sync in your Storyline course. I'd be happy to help with this!
To clarify, does this behavior occur while previewing the course within Storyline, or after it's been published to a different destination? Such as an LMS?
If you've confirmed that you are working locally, and a repair of your Storyline 360 installation doesn't improve the behavior, would you be comfortable sharing a copy of your .story file for testing? Feel free to upload it here in the discussion or privately through a support case.
We'll delete it from our system as soon as troubleshooting is complete!
