Storyline 3 Crashes on iPad Safari and Chrome

Hi, Keith.

We've found that Mobile Safari suffers from some memory management challenges. Courses with lots of media can crash Mobile Safari even if other browsers are fine. This happens most often on older Apple devices, but even new iPads and iPhones can have trouble keeping lots of multimedia in memory, especially when other tabs or apps are open.

Having said that, we'd understand if you can't explain that to your customers and need to tell them that it's a problem Articulate is working to improve. 

Thanks for sticking with us, and please know that our team is working to resolve this as fast as possible.