Forum Discussion

PatrickRyan1's avatar
PatrickRyan1
Community Member
8 years ago

Storyline 3 Crashes on iPad Safari and Chrome

Storyline Version 3 courses crash when clicking Next or Previous on an iPad on SCORM Cloud and another LMS called Ti LMS. Sent case to Articulate support Published as HTML5 or HTML5/flash SC...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
7 years ago

Hi all and Happy New Year! 

Thanks for checking in on this issue. We've made big improvements to this in Update 10 and 11 of Storyline 360 and with those updates retested the project files. If you're still seeing an issue using the latest update of Storyline 360 we'd love to test your project as well! You can share it with our Support team here and we'll want to know what device and iOS you're using, and where the course is freezing/crashing for your and your learners. 

Also, all the fixes that you see in Storyline 360 updates, will be available in the next update of Storyline 3 which is scheduled for early this year! 

  • SagarPatil-84f0's avatar
    SagarPatil-84f0
    Community Member
    7 years ago

    Thanks Ashley for the update.

    In the release note of update 10 & 11, it is nowhere mentioned about fixing of the freezing/crashing issue. Please confirm if it is fixed.

    Thanks

Related Content