Forum Discussion
PatrickRyan1
8 years agoCommunity Member
Storyline 3 Crashes on iPad Safari and Chrome
Storyline Version 3 courses crash when clicking Next or Previous on an iPad on SCORM Cloud and another LMS called Ti LMS.
Sent case to Articulate support
Published as HTML5 or HTML5/flash
SC...
Crystal-Horn
Staff
Hi Jamie. Thanks for providing those details. Would you be able to share a copy of this course file as well as your font files? We've been testing large font files to see if they're a common link in courses that are still crashing after our update.
If you can share those items, please upload them directly to our support team.
One thing to note: Storyline 2 can run on a Windows 10 desktop. Storyline 1, however, isn't officially supported for Windows 10.
JamieDrury
7 years agoCommunity Member
Hi Crystal,
I can't provide the font files as they are licensed per user. However, I will upload the story file to the support team. Thank you for any assistance.