Forum Discussion
Storyline 3 stuck - says "Initializing commands..." - all after the Windows 10 "upgrade
I have had a host of problems after the most recent "forced" Windows 10 upgrade. My audio driver for my preamp no longer works and now Storyline 3 freezes. It gets to "Initializing commands...," a...
Hi Scott,
Each time Storyline is installed on the machine it'll look for the activation again. It's treating it as a brand new installation - and with Windows updating, that would trigger it too.
Now if Windows hasn't update and you haven't reinstalled Storyline, that's something we'd want to take a deeper look at! Our Support Engineers can help pull some system info and see what may be happening.
After going through the latest Windows update yesterday and activating Storyline, if you shut down your computer and try to open it again - are you prompted to activate Storyline?