Forum Discussion
ScottSwitzer
9 years agoCommunity Member
Storyline 3 stuck - says "Initializing commands..." - all after the Windows 10 "upgrade
I have had a host of problems after the most recent "forced" Windows 10 upgrade. My audio driver for my preamp no longer works and now Storyline 3 freezes. It gets to "Initializing commands...," a...
AlyssaGomez
9 years agoStaff
Sorry you're getting stuck, Jill! Did you have a chance to try the steps Crystal recommended above?
If you see a window that is asking for your serial number and it's not already populated there, copy and paste the number from your purchase confirmation email. If you need help, let us know!