Forum Discussion
Storyline 3 Update 12 - Sending Incomplete when closing browser
When reopening a Scorm 1.2 course (testing on cloud.scorm) and asking the course to continue from where it were.
When closing the browser window even if i forced a lesson_status of passed, the course is calling the funcion "SCORM_ResetStatus()" and the final result is that the status is not changing to Passed. Thats a Update 12 bug? Because it's only happening on this version. Can i downgrade in anyway to the update 11? Is this going to be adjusted on the next update? What can i do for now to bypass this?
Is there a reason you couldn't update to SCORM 2004 3rd or 4th edition?
That may solve all your problems.
Yeap the LMS that we are using do not accept Scorm 2004.
The funny thing is that when i search for the function "SCORM_ResetStatus" everywhere on the published file, it's not called anywhere. How is it getting called when the browser closes?
We found a person here who had a Update 11 version and the problem remains.Hi, Rafael.
Thank you for reaching out!
Looks like you've already tried to troubleshoot with SCORM Cloud, and you experienced the same behavior, so I went ahead and opened a support case on your behalf. You should hear from our team soon via e-mail.
