Forum Discussion
Storyline 360 - Animate In By Paragraph Missing Words and Lines
I'm encountering a super frustrating bug in Storyline 360.
Whenever I use the Animate In By Paragraph option, there is a chance that it will either;
- Completely skips lines in the paragraph,
- Completely skip an entire paragraph, or,
- Delay the paragraph from appearing, throwing off all timings for the rest of the slide.
I've found a "fix" where I just move the paragraph back and forth in the timeline, and it seems to fix it, but then it also appears that they just decide to break on their own. So I fix the issue, it previews correctly, I move on to other slides to fix the issue, and it just breaks again, but sometimes it doesn't break, but one that previously worked fine, now no longer works. Then, when I publish the module to Review 360 or to a SCORM, I find that they are broken again.
I've attached a video to further demonstrate the issue.
I've tried updating SL, rewriting the paragraphs, and even just starting again, but I have had this happen in 3 separate storyline files on multiple machines now.
Any assistance would be great, as this bug is making the review process of making modules extremely tedious and makes SL nearly unusable.
- Hi everyone!I'm happy to share that we just released Storyline 360 (Build 3.70.29211.0)! In this update, we've released the fix for the bug where text boxes that animate by paragraph might not load consistently.Now all you need to do is update Storyline 360 in your Articulate 360 desktop app! If you run into any issues, please reach out to us by submitting a support case!
I've been having this issue as well. I do the same thing Jurgen mentioned in his post on 9/14/2022: before I publish the file, I go into one of the text boxes with the Animate by Line animation and add an extra space after a period. Seems to work every time.
Unfortunately, this didnt work for me :(
I am currently having this same issue.
Works fine locally but when the course is published to REVIEW360 there is text onscreen missing.
The only solution I found was to remove the animation on the slide and then reapply the animation and reformat all my text on the timeline. But this was just a temp fix after a few more iterations of the project just repeating the process.
This approach is not tenable as I can not be expected to do this every time there is a minor update to the course.do you have a support case for this problem - it's very important so that articulate takes the problem seriously
I agree! This bug is very irritating and time consuming to work around!
and another new version of storyline (3.69) and the problem is not fixed
Same issue as everyone. Jumping in to follow.
Has this issue been addressed in Storyline yet? I have the same problem on two files. I started with Arial font. Both were imported formats from PowerPoint. I have another file imported from PowerPoint with no issue. I did choose to select 'Upgrade Project Text' on the two I'm having issues with missing lines. Could this be the culprit?
The workaround fix is expanding the text blocks and setting animation to one paragraph, but this is not a permanent fix, I think.
Thank you!
Hello,
We don't have any new updates to share regarding this bug but we'll definitely let everyone subscribed to this thread now as soon as a fix is released. Here's a quick look at how we tackle bugs for your reference.
Thank you, Joe!
my problem seems to be fixed !!!
before (3 of 5 lines visible):
https://360.articulate.com/review/content/f8bab9f8-1303-4816-bc81-20dcfc5bad3f/reviewnow with 3.70 (all 5 lines visible)
https://360.articulate.com/review/content/15a8e872-9612-4e71-b423-8d0ed019557c/review
:)Great news, Jürgen! So glad to hear this. Thanks for sharing with everyone in this thread.
Have a great start to your day and happy developing! ✨
