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DianaPajewski's avatar
DianaPajewski
Community Member
5 months ago

Storyline 360 - Arabic toolbar and buttons display wrong after publish

Hi, I have a SL 360 file in which we translated to Arabic. I have the Player, menu and text labels set up for Arabic and in the player preview, they look correct. However, when I do an actual previ...
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DianaPajewski's avatar
DianaPajewski
Community Member
5 months ago

Hi Kelly,

I am using the most up-to-date version of SL. I am using Arial font.

Another issue I'm having is that the Player Script is not showing what is contained in the Notes section. This is only happening in the Arabic courses and not any other languages in which we translated to.

StevenBenassi's avatar
StevenBenassi
Staff
5 months ago

Hi DianaPajewski​!

Glad to see Kelly has been helping you! Thank you for sharing your file. 

After testing it on my end, I was able to replicate the same issue as well. As Kelly shared, we shipped a fix for this bug in Storyline 360 version 3.102.35072.0. However, it appears you are still being impacted by this behavior. No worries! I've opened a support case on your behalf, so our support engineers can work with you directly on this.

You're in excellent hands troubleshooting with them, and they should be following up with you via e-mail shortly!