Forum Discussion
NikkiGillam-666
5 months agoCommunity Member
Storyline 360 | Black Screen + File Reverting Issues 😩
Hi everyone,
I’m reaching out because I’ve hit a major snag since applying the recent Articulate 360 updates. Here’s what’s happening:
🔹 I’m getting a random black screen when trying to open fil...
ThomasHadley-78
5 months agoCommunity Member
hi if this becomes a "known issue" rather than just fixing it for the indovidual, I request that there be an upgrade or a global notification that it is a "known issue" thank you
StevenBenassi
5 months agoStaff
Absolutely! Thank you for the feedback.
Checking NikkiGillam-666​'s case, it appears their issue was file-specific, as it had become corrupted. We recommend following the steps outline in this article, to avoid file corruption while authoring in Storyline.
Have a great start to your week!
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