Forum Discussion
Storyline 360 AI Voices V3
You can raise a support ticket at Submit a Case to the Support Team About Any Articulate E-Learning Software
They'll probably ask for specific instances, so i'm not sure if we'll get much response to general "it doesn't work very well" cases, but it's probably worth letting them know. I'm going to raise an incident and if more people do they might investigate.
Thanks - I submitted a ticket. Hopefully enough traffic will tell them they need to revisit these v3 voices!
Hi MelanieShare-12,
Sorry to hear that you've also encountered this setback with the V3 model of AI Voices.
I see that you've been troubleshooting with my colleague Phil, through a support case. As I've mentioned to others, we have this behavior logged as a bug in AI Assistant. This bug produces different accents when generating AI Audio with the V3 model. Also, this bug affects Storyline and Rise.
I've updated your case so Phil can be kept in the loop. Also, we've included your voice in the bug report that's being tracked. We'll be sure to update you as soon as a fix is in place. In the meantime, as a workaround, we recommend using the V2 model.
Thank you for your patience!
