Forum Discussion
Storyline 360 courses - audio not playing or very delayed in published output
Hi, I already submitted a case for this and support and although they have been able to duplicate the issue, they haven't been able to track down a solution yet so I'm hoping someone else is having ...
Here is the Peek recording. The audio quality is pretty poor and very loud but it illustrates the issue. Here are the steps I followed in the recording in case it isn't obvious.
1. Opened the published project in Chrome Version 73.0.3683.86 (Official Build) (64-bit)
2. After a significant delay, the audio on slide 1 plays.
3. Closed Chrome.
4. Open the published project again in Chrome and clicked Restart.
5. Once again, there was a significant delay before the audio on slide 1 plays.
6. After advancing to slide 2, clicked the back button to return to slide 1.
7. The audio immediately plays.
https://360.articulate.com/review/content/369b1511-b759-489d-adfd-39fe371b3d08/review
