Forum Discussion
MeganTilles
8 years agoCommunity Member
Storyline 360 courses - audio not playing or very delayed in published output
Hi, I already submitted a case for this and support and although they have been able to duplicate the issue, they haven't been able to track down a solution yet so I'm hoping someone else is having ...
KatieRiggio
6 years agoStaff
Hi, Anne!
Sorry to hear you're experiencing audio issues. Let's see if we can spot a trend:
- What browser(s) are you using to view the published output?
- What LMS are you using?
- Does the audio drop on specific slides?
If you're able to share your LMS package with us for testing, that would be super! You can send it privately to us by using this link. We'll give it a test in another LMS environment, and will delete it after troubleshooting.