Forum Discussion

TaylorSakinsky-'s avatar
TaylorSakinsky-
Community Member
14 days ago

Notes Formatting not showing in Preview Mode

I'm struggling with the formatting of the notes showing up correctly in preview mode.

For my notes section, I have selected and 18pt spacing after each line of text, which shows correctly when I am editing the slide. However, when I go to the preview mode, this spacing is not transferring over and shows as single spacing.

I've attached two images of what it looks like during editing and during preview mode.

Anybody else run into this issue? Or have a way to solve it?

I've attempted changing the text styles, but this seems to have started when I updated Storyline two days ago.

  • Hi TaylorSakinsky-,

    Happy to check this for you!

    Would you mind sharing a screenshot of your Paragraph settings as well as the version of Storyline 360 you're using so we can check the behavior? I published the slide shown in the screenshot below, and the formatting of the notes section appears to have been carried over to its published output. 

    Looking forward to hearing from you!

     

    • TaylorSakinsky-'s avatar
      TaylorSakinsky-
      Community Member

      The version is 3.95.33670.0. I ended up downloading an older version (3.94.33593.0) and the issue went away, so it seems to be a problem with the updated version. Also when looking at what's new with the update, it shows changes were made to the notes formatting. I'm attaching a highlighted screenshot of that as well.

      • EricSantos's avatar
        EricSantos
        Staff

        Hello Taylor,

        Thank you for reaching out to us in a support case and sharing your Storyline course! I see that my colleague Jorge has confirmed the behavior you reported and suggested changing the line spacing in the Notes tab using the Paragraph option.

        Please feel free to respond to the support case if the recommended steps worked for you or if another solution is needed.