Forum Discussion

SteveJones's avatar
SteveJones
Community Member
9 years ago

Storyline 360 crashes when try to copy/paste

Every time I ctrl+d or copy and paste, Storyline 360 crashes. I've uninstalled/resinstalled to no effect. Any ideas? Or does Storyline just not support this? Thanks, Steve.
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
9 years ago

Hi Steve,

Storyline allows for copying/pasting from other programs or applications - but the crashing is something we'd obviously want to fix! 

I'd want to start by confirming that your .story files and any other items you're copying are saved locally. If Storyline continues to crash - could you go through the repair steps here? 

If it's still causing you trouble - our Support engineers can help you pull error/crash logs and figure out what's happening! 

  • JanWatkins's avatar
    JanWatkins
    Community Member
    5 years ago

    I see that it is 3 years later and it is still not possible to copy and paste notes from one slide to another without Storyline crashing.  I've had to pull up Microsoft Word to copy and paste and it works fine.  However, it would be nice to not have to do this.  My template changes in areas where it isn't possible to just import the corrected slide.  Has any progress been made in this area in the past three years.