Forum Discussion
SteveJones
9 years agoCommunity Member
Storyline 360 crashes when try to copy/paste
Every time I ctrl+d or copy and paste, Storyline 360 crashes. I've uninstalled/resinstalled to no effect.
Any ideas? Or does Storyline just not support this?
Thanks, Steve.
Crystal-Horn
9 years agoStaff
Hi again, Steve. Checking in, it sounds like Miker found a couple of corrupted text boxes in your file, and you were able to recreate them.
If you have corrupted elements in your file, usually it won't preview properly. You might notice that you can preview some scenes or slides, and not others. I usually start at the top and drill my way down, previewing project, then scenes, then slides. And if I find a slide I can't preview, I remove elements until it does preview to isolate the culprit. It can feel tedious, but it typically works.
Here are some tips for reducing the risk of file corruption. Let us know if you need anything else!
Related Content
- 10 months ago