Forum Discussion
SteveJones
9 years agoCommunity Member
Storyline 360 crashes when try to copy/paste
Every time I ctrl+d or copy and paste, Storyline 360 crashes. I've uninstalled/resinstalled to no effect.
Any ideas? Or does Storyline just not support this?
Thanks, Steve.
LeslieMcKerchie
8 years agoStaff
Hey Sarah,
Thanks for reaching out and letting us know that you're running into a similar issue.
I took a look at the cases shared above, and it seems one was corruption and the other we recommended a clean install and did not hear back from the user.
I'd like to start anew with you.
Curious if the issue happens in any course you are working on or just this particular one?
If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.
If it's happening in any/all files, you should conduct a repair of your software.
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