Forum Discussion
SteveJones
9 years agoCommunity Member
Storyline 360 crashes when try to copy/paste
Every time I ctrl+d or copy and paste, Storyline 360 crashes. I've uninstalled/resinstalled to no effect.
Any ideas? Or does Storyline just not support this?
Thanks, Steve.
LaurenDuvall
5 years agoStaff
Hi Jan!
Sorry, this is affecting your project! I can see how frustrating that would be.
It sounds like this is only happening when copying the notes from one slide to another. Does an error message appear after pasting the text in another notes field? Or does Storyline close without any error message?
It would be helpful also to know if this is happening in every project or just one. I want our Support Engineers to work with you 1:1 to understand what might be occurring behind the scenes. Please use this link to connect with a Support Engineer.
I'll look for the case and make sure to follow along to see what the fix is!
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