Storyline 360 Crashing & System Memory Alerts (New Laptop)

I'm having the same/similar problem. I'm running SL on a Dell Latitude. 11th Gen Intel i5 core. 16G RAM, 64-bit OS with Iris Xe graphics. It's a work computer so I can't add RAM etc. Mine has crashed everytime I screen record. I am able to complete the screen record, select the option- Try it etc and begin adding it to a slide. It crashes and closes when its about 75% done adding the asset to the slide. It closes with no error message. Then the screen recording is gone. In the past 2 weeks I've only successfully gotten it to complete and ADD 1 screen recording. This is very problematic because I'm in the process of making a series of walkthroughs for our company software. I NEED the ability to have user interaction.

Any help is appreciated.