Forum Discussion

dsdcruze's avatar
dsdcruze
Peer Guide
2 months ago

Storyline 360 Crashing AI Generated Text-to-Speech Inserted

I am working on a hefty Storyline project where I initially used non-AI generated voices and now have access to the AI Audio voice library. I am attempting to swap out the old Voiceovers and move for...
advice
ai assistant
storyline 360
MattGarratt-96a's avatar
MattGarratt-96a
Community Member
12 hours ago

The text to speech feature is buggy, I have to re-add the voice over every time I close and re-open the Storyline file. Consistently have the corrupt assets pop up appear that highlights every voice to text. The captions also disappear when something in the slide is changed, and can't be managed or readded (need to generate the audio again). The text-to-speech feature needs fixing.

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    1 hour ago

    Hi MattGarratt-96a​,

    I'm sorry to hear that this has been your experience with AI Voiceovers in Storyline.

    I can confirm the disappearing captions issue was related to a bug in Storyline. I'm happy to share that a fix was shipped in version 3.121.37380.0. Are you still seeing that behavior after updating Storyline to our current version?

    However, frequent file corruption alerts shouldn't be happening. I've opened a support case on your behalf, so our support engineers can work with you directly on this issue. Also, I've sent you an email with an upload link you can use to share your affected .story file with our team.

    We can continue the conversation through your case!