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RalphWilliamson's avatar
RalphWilliamson
Community Member
3 years ago

Storyline 360 creating feedback layers for all layers

For some unknown reason whenever I create a new layer on any slide it becomes a feedback layer. It's really strange and I don't know how to resolve it. Any ideas? It's never happened to me before and I've been using SL for over 10 years! 

  • Thanks for reaching out, Ralph! 

    Sorry to hear you are having trouble with creating new layers. Could you record a Peek of the behavior so we can get a better idea of what's happening in your file?

    Thank you!

  • I've also tried copying my slides into a new file but when I do that all my Illustrations are blank.

  • Hi Ralph, 

    Thanks so much for sending along that Peek for us. It appears you only have two options in your Feedback Master because you are trying to apply on a layer instead of a base layer. 

    Here is what you can try: 

    1. Open Slide View

    2. Click on the specific Base Slide you'd like to address > then select Apply Layout

    3. From there, you should see all the Layer options available. 

    Please let me know if this helps!