Storyline 360 Issues on NMCI Computers

Being in the corporate world, we have our fair share of slow adoption issues as well. Believe it or not, there is a unit in my organization which still has Internet Explorer as the default web browser, because of one legacy application they still use, which hasn't been replaced/updated. And don't get me started on how many organizations I've worked for which STILL have an AS/400 ("mainframe" for the youngsters in the audience) as a live environment, complete with a web browser-based application (remember the 3270 emulators on Windows 3.1 and NT? Somebody wrote one which runs in a web browser 🙄😣).

Since your course DOES work on personal laptops, you've eliminated the server/LMS as a possible problem. What does NOT happen when a learner attempts to launch the course on an NMCI computer, which does happen on his/her personal laptop?