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DanielCibej-8d7's avatar
DanielCibej-8d7
Community Member
3 years ago

Storyline 360 keeps crashing

Hi hi,

Was wondering if others are currently having issues with SL360 as mine keeps crashing when I try to save or edit the master slide predominately, or when changing a setting on a shape.  I'm running v3.57.26476.

I'm only running one instance of SL, Outlook, and the reference powerpoint.

Cheers,
DC

  • Hi DC,

    Thanks for reaching out and sharing what you are experiencing. 

    I'm curious if the issue happens in any course you are working on or just this particular one?

    • If you cannot re-create the issue in a new course, I recommend importing the file into a new one and proceeding.
    • If it's happening in any/all files, you should conduct a repair of your software.
    • If you'd like our team to take a look, please share the .story file with one of our support engineers here.