Forum Discussion
Storyline 360 marker issue
I created a couple of markers to show the popup information (with a title and the contents) and published to html5. When open the page and hover it first time, the marker shows the title with empty content which makes the title out of the position (it supposes to show title only). When click it, it shows both title and contents which is correct. After the first time I hover it again, it back to normal, showing the title without empty contents.
Does anybody have the same issue? Any solution?
36 Replies
Adding the line did not really solve much. Just going to build buttons as a work around.
What is interesting is that the markers I use within the layers themselves are displaying fine.
It is very interesting that it works with layers!
Why not put the markers all on a layer and show that layer when you are ready for those markers to appear? You could set it up so the timeline doesn't pause on the main layer etc.
Good idea, that would have been a clever work around. I am way too far down the (switching to buttons) rabbit whole to go back now though.
You were also correct earlier though, while I had removed the marker animations (pulse and swirl); I did not remove the entrance animation on the markers. Once I took the entrance animations off of the markers, they started behaving normally again. Figured that one out after I noticed the markers inside the layers had no animations at all...
Hopefully this bug will be fixed in the near future.
I have further narrowed it down to the grow animation. Float in seems to work fine but grow distorts the text.
That is good to know. We were using the Grow animation, as well, in our project where we first noticed the issue. I appreciate you narrowing it down.
Hey there Lyn & Wesley,
I love the collaboration happening here! You're right -- we're seeing some trouble in Storyline 360 with the "Grow & Spin" animation on markers. We've tagged this discussion thread to be updated as soon as that error is fixed!
Thanks for the confirmation on that. For now I'm thinking I a good html friendly alternative is to use a move path to bring the icons in.
On a side note, is there a list of html5 friendly animations for regular items? We've been noting those that don't work as we find them but a comprehensive list would be nice.
Hi Lyn,
All Storyline 360 animations and transitions should work as expected in desktop versions of Google Chrome, Firefox, and Safari. However, some animations don't work in the HTML5 output when viewed in other browsers. Here's a list of those animations.
Hi folks! Quick update: Our latest version is showing improvement with the issue where marker labels were not aligning the title text properly.
Install the latest Storyline 360 update to take advantage of all the recent features and fixes. Here's how.
If the problem happens again, please record a Peek 360 screencast for me, and I'll be happy to help!Hello. We have also been experiencing the problem with the Marker title text displaying outside or through the border of the bubble. The original Marker had no entrance animation, but adding animation didn't help, either. Any resolution to this issue in SL 360 v3.34?
Hi Kevin!
Oh no! I'm happy to take a look. Would you mind sharing a screen recording of what you're seeing?
As you can see in this discussion, we've seen progress with this bug with recent updates to Storyline 360. I'd like to share this with our team if you are still seeing issues!
