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AndyJones-46599's avatar
AndyJones-46599
Community Member
9 years ago

Storyline 360 on a high DPI monitor

Hello lovely people!  

I've run into an interesting problem with Storyline 360 (that I am currently trying out).  On a Windows 10 laptop with Custom Scaling set to 150% Storyline 2 looks just fine, looks crisp and clean and lovely.

But with Storyline 360 on the same laptop, with the same settings, it is blurry.  This is only fixed by dropping the Windows custom scaling down to 100% for Storyline 360 (and leaving it for the rest of the apps on the laptop).  

Of course, this means that Storyline 360 is now very small on the screen.  It is crisp and clean but very small and almost unusable.  

I have looked around for some threads and found that you only recommend that Storyline runs at 96dpi (which is what custom scaling deals with) but what I don't understand is how can Storyline 2 look perfect but Storyline 360 (with the same code base) doesn't cope with custom scaling in the same way.

Please help

  • We've been putting up with this for years. Monitors have moved on to sharper resolutions, as have 100% of the other apps on my PC. None of those other apps costs nearly as much as Storyline 360. Even my free apps know how to scale. Don't any of the Articulate team have a high-resolution monitor? If so, how can you stand it?

    It's tempting, when you're the best product in your genre, to attain the type of hubris that lets you ignore your customers, neglecting a key feature we need for proper function. One would hope that the Articulate team would take their product's lofty status more responsibly.

  • Hi, my display scaling is set to 125% one screen one, and 150% on my second screen. As per other posts Articulate Storyline's interface is blurry and difficult to read. Dropping the scaling to 100% the interface is just too small. An update would be appreciated.

  • In year 2024, Storyline x64 still does not display clearly on 4k monitors. What are you doing about this, Storyline?