Forum Discussion
Storyline 360 won't restore when minimized
I've found that when I minimize Storyline 360, I often can't restore it again. I'm using a copy on my work computer, and I also have a license at home, and they both exhibit the same issue.
Thank ...
Hi everyone,
I have some great news to share! We just released another update for Storyline 360. In Build 3.76.30446.0, we've included important fixes and new features.
One of the bugs we've fixed is:
- Storyline 360 could freeze when minimized.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hey Dave,
Thanks for contacting us and sharing what you are experiencing with your software.
You mention that you cannot restore the software when minimized:
- Are you getting an error?
- Is the software crashing?
I was able to track down one report of an issue with the minimize function when using additional monitors, but it was related to retaining window size.
- Are you using multiple monitors?
- What version of Storyline 360 are you currently using?
Any chance you can record a Peek 360 video so that we can take a look?
Hi Leslie,
I was finally able to get a video of what happens.
