Forum Discussion
Storyline 360 won't restore when minimized
I've found that when I minimize Storyline 360, I often can't restore it again. I'm using a copy on my work computer, and I also have a license at home, and they both exhibit the same issue.
Thank ...
Hi everyone,
I have some great news to share! We just released another update for Storyline 360. In Build 3.76.30446.0, we've included important fixes and new features.
One of the bugs we've fixed is:
- Storyline 360 could freeze when minimized.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
I have had this same issue happen with me. After some trial and error, I determined that for some reason, Storyline 360 was competing with MS Word 365 and Photoshop. If I have a Word document open or a Photoshop file open and I minimize Storyline, I cannot maximize Storyline again. I get that same dreaded ding. I can minimize and maximize my Word document and Photoshop file, but not Storyline. Alt-Tab did nothing. Once I close out the Word document and/or Photoshop, I can minimize and maximize at will.
I'm going to try this next time! Thanks, Troy!
