Forum Discussion
Storyline 360 won't restore when minimized
I've found that when I minimize Storyline 360, I often can't restore it again. I'm using a copy on my work computer, and I also have a license at home, and they both exhibit the same issue.
Thank for your help.
Dave
Hi everyone,
I have some great news to share! We just released another update for Storyline 360. In Build 3.76.30446.0, we've included important fixes and new features.
One of the bugs we've fixed is:
- Storyline 360 could freeze when minimized.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
113 Replies
DItto
Same...time after time... it might have to do with multiple screens and moving some Storyline windows to my 2nd screen.
Just for all that encounter this...
Jonathan Graham's tip seems to work for me all the time:"Place the mouse cursor over the Storyline icon on the toolbar and wait for the thumbnail to appear above. Right click on the thumbnail and then click Maximize."
This tip does not work for me :(
Yeah, I wish that worked!
I'm having the same problem as well. I just did a lot of work and minimized it. Went to go save it and I cannot maximize it. When I click it from the windows program bar on the bottom, I just get an error message.
Hi, I also have the same issue.
Using v3.52.25247.0 with dual monitors so would be interested in the resolution.
Thanks
Karen
I have the same issue using v3.52.25156.0. Jonathan's suggestion does work for me too.
Same problem here and happens a couple of times a day. Really annoying issue, but seems that closing other programs helps. However, there is enough memory so that cannot be the issue.
I am facing this problem very often, It is a real big problem
I find lately if I leave it be for 20 minutes I can finally restore. Its scary though as unsure if I lost my work.
--------------------------------------------------------
The information transmitted in this email and any of its attachments is intended only for the person or entity to which it is addressed and may contain information concerning Altice USA and/or its affiliates and subsidiaries that is proprietary, privileged, confidential and/or subject to copyright. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient(s) is prohibited and may be unlawful. If you received this in error, please contact the sender immediately and delete and destroy the communication and all of the attachments you have received and all copies thereof.
--------------------------------------------------------
Hi everyone,
We are trying to narrow this issue down and I'd like to confirm:
- You are currently on the latest update, which is Build 3.53.25436.0
- You are able to reproduce the issue using the latest update.
Thank you in advance!
Have latest version of application and not reproducing issue with quick test today. However, I'm using SL minimally on current projects. Won't really know until mid-August when start next large SL project.
