Forum Discussion

NickEddleman-d5's avatar
NickEddleman-d5
Community Member
4 years ago

Storyline 360 Zoom Issues After Text Entry

Hi there, When using the latest updated version of Storyline through a Rise course, I am encountering an issue with user experience/capability from mobile devices.  Basically, the course follows...
storyline 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    2 years ago

    Hi everyone!

    Good news! We are no longer seeing this bug when it automatically zooms in and won't zoom out of a text entry field in a Storyline block on the iPhone in Rise 360. Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.

RandyCruz-d1283's avatar
RandyCruz-d1283
Community Member
4 years ago

This needs a fix ASAP. I've been reading around and haven't seen anything worth trying. The fact the you can't 'Zoom back out' after text entry renders the entire interaction useless. I've tried several scenarios: SCORM inside of Rise, SCORM outside of Rise, SCORM just in LMS, SCORM in new pop-up window....nothing works. This has been reported up to 2 years ago with no fix yet. I, too need mobile delivery and this is just so disappointing. Please fix!!!

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