Forum Discussion
Storyline 360 Zoom Issues After Text Entry
Hi there,
When using the latest updated version of Storyline through a Rise course, I am encountering an issue with user experience/capability from mobile devices.
Basically, the course follows...
Hi everyone!
Good news! We are no longer seeing this bug when it automatically zooms in and won't zoom out of a text entry field in a Storyline block on the iPhone in Rise 360. Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.
Hello Nick & Randy,
First, I'm so sorry you're both experiencing this issue and that it is creating a headache for you. I appreciate you reporting this to us!
Nick, happy to see you jumped into a case with one of our support engineers, Lianne.
Randy, I wanted to share the workaround from Nick's case in hopes it might be useful to you:
- Try to share the course with a different method: either thru Review 360 or export the Rise course.
Again, I'm sorry that this is slowing you both down, and as soon as we have updates, we'll be sure to circle back here to share details.
Thanks Becca, I tried the two work-arounds you mentioned. No go.
