Forum Discussion
Storyline 360/Storyline 3 - Bookmarking on LMS
Hi Guys,
I am using the current version of Storyline 360 to create a training for one of my major clients (Restaurant Chain). Of course the current bug is that html 5 is messing up in IE 11 brow...
Hi Rachel,
Thank you for providing those details!
Have you had a chance to test the course behavior in a testing LMS environment like SCORM Cloud? If not, I am more than happy to help!
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or you are always welcome to connect with our Support Engineers privately here. We'll share our findings and delete it when finished troubleshooting.
Hi Vincent,
It has passed SCORM cloud - also all the other basics are covered (i.e. working from a local source file, etc.), I submitted it to the Articulate Support Team, but they could not reproduce the problem. This is also what we have seen in our company. Only some people have an issue, but others experience no issue at all. We just recently republished the file and again two users reported bookmarking is not working. Any news on this front?
Thanks :)
Hi Rachel,
Thank you for letting us know!
A couple of questions for you on this:
- To clarify, it sounds like the course is working as intended and resuming properly when it is uploaded to SCORM Cloud?
- Do you happen to know which web browsers your learners are using that are reporting the issue?
If your content works properly at SCORM Cloud but not in your LMS, it might be worth connecting with your LMS provider to help troubleshoot the issue as well. They'll know how to best help with any LMS specific issues.
Please keep us posted and let us know if you have any questions!
