Forum Discussion
Storyline block autoplay in Rise
I'm having an issue with Rise. As others on the discussions have reported, when you embed a Storyline file in a block, the Storyline file automatially plays when the Rise lesson begins. This is problematic if the Storyline block is not the first block in the lesson. The simple solution shared in the discussions is to add a continue block to the lesson right before the Storyline block. The learner needs to click it to open the Storyline block, and then it autoplays. This works well, unless the learner reloads the page. In that case, the Storyline file will autoplay when the page loads, as if the continue block was in a visited state. Is there a way to deal with this aspect of the Storyline autoplay issue in Rise? Thank you for any ideas!
- SteveFlowersCommunity Member
One way to handle this would be to add a pause timeline trigger at the start of the block and ask the user to click an object to start the block up. We've used the continue block and it seems to do the trick. Reload is an issue, as you point out.
- NishaShrivastavCommunity Member
I had the similar issue today and I made 2 changes:
1. On the home page of the scene > slide properties on the left-hand side > Set 'When revisiting state' to 'Reset to initial state'
2. Into the Player options > Go to 'Other' in the ribbon bar at the top > Set the 'Resume on restart' option to 'Never resume'.This seemed to work for me.
- StephanieBro005Community Member
This fixed it for me! Thank you!!
- CalvinLo-9d3ce4Community Member
why is it that sometimes there's the dim screen with the play button and sometimes it's not there? i tried creating my own play button but when that dim screen happens, they have to click two buttons to play the SL.
Hi Calvin,
Storyline blocks with audio or video in the first slide won't autoplay in Chrome or mobile browsers. That's when you'll see the greyed out block and play button instead. For details on which browsers allow autoplay, check out this article.
Let me know if you have any other questions.
- IrinaPoloubessoCommunity Member
Dear Allison,
Is it technically possible at all to set a behavior for autoplay on and off, or it is upon browser to block it? It would be great that in some cases the animation would immediately start to play sparing a click of a user, but in some cases - on the contrary.
Is it controllable at the moment of course creation and publishing as HTML5?
Thank you!
- CalvinLo-9d3ce4Community Member
That's not the case on my end using Chrome. My SL block is just one slide with audio that autoplays till the end. Adding it to Rise, it usually autoplays on the first visit but when i hit refresh, it will show the dim screen with the play button.
for some reason, it will also not remember the state so it will always play from the beginning when i hit refresh or when i go back to that page in Rise. The slide in SL is set to resume saved state and in the player it is set to Always resume on restart.
- PeterWard-c85b8Community Member
Hello, Alyssa.
We're experiencing many of the same problems and desire some of the same solutions as described by other posters above. I'm chiming in to let you know that, and also to share what we've experienced when trying the method you suggested above.
In theory, adding a Rise 360 continue button with the "complete block directly above" setting should work. However, our experience is that the moment the Storyline block begins to play, the continue button unlocks and allows the user to continue to the next section while the audio is playing. Thus, the next Storyline block begins to play and then multiple audio files will play simultaneously. This of course provides a terrible user experience.
Please provide these solutions:
- When "complete block directly above" is selected for a Rise 360 continue button, the button should remain locked until the Storyline block finishes playing
- If a user leaves a lesson and returns to it, all Rise 360 continue buttons should reappear to prevent Storyline blocks from auto-playing simultaneously
Hi, Peter. We should be able to get your continue button to work the way you need!
Try using a course completion trigger in your Storyline project, for example "Complete course when media completes." The continue button will respect whether the Storyline interaction is completed instead of just unlocking as the Storyline interaction plays. Here's how to make that work.
The traditional function of the continue button is to progressively reveal content. It provides pace rather than having a learner scroll too quickly through your lesson. Once a learner has initially experienced that content, the continue button remains gone so they can review more quickly if they revisit a lesson.
I understand also that your client requires autoplaying audio in your lesson, and that's why you're using the Storyline block as a workaround. If autoplay were an option in Rise 360, tell me more about how you envision multiple audio files would behave in one lesson.- When would each audio file begin playing? As soon as the lesson is opened?
- How would you prevent those audio files from overlapping?
This type of insight really helps our team understand design needs. Thank you!
- AlexNevels-1f2bCommunity Member
Yes, please!
Ok, so here's our fix, which LOOKS nice, and works well. It takes two slides. Hopefully this helps someone. It took way too long to figure out.
First slide is a holding slide. We took freeze frames of the video and did a play overlay icon, so the learner knows to click the slide. When they click the slide, it advances to the next slide, which auto-plays the video. When you revisit, you again go back to the holding slide (slide 1). Triggers attached.
Be sure to take off the seekbar from slide 1, or you may have learners trying to press that play button, which won't work. We have the seekbar coming in on slide 2 (the video slide).
- StephenBeck-4f4Community Member
Is there a way to make Storyline inserts with audio play automatically? I embedded an animated slide (no audio) in Storyline 360. It played automatically (after the user clicks the continue divider). All good. I then edited the slide to add audio and embedded it again. Now it requires the user to click play. This can be good in some cases, but in this case, I would prefer that it play automatically.
Also, is there a way to get the storyline embeds to go fullscreen, similar to the "Image & Text" feature wherein if you click the image it goes full screen? I would like to make more custom interactions with layers, etc in storyline to embed in Rise. They'd look better full screen in many cases.
- MaryBethFacciolCommunity Member
The pause timeline solution works well, even when reloading the page. Thank you so much Steve!
- CalvinLo-9d3ce4Community Member
just did a workaround, i added a slide at the beginning with no audio and created my own play button that jumps to the next slide. it still won't resume to the last state though when i refresh the page but that's another problem. might be because i'm deploying it via web instead of lms.
Hi Calvin,
Hmm... I've never seen anything like what you're describing, so I think the best thing for you to do would be to get in touch with our Support Team so they can take a closer look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
- RamrajRaghuvansCommunity Member
Hi,
I am struggling with the same problem. I have multiple storyline blocks in Rise with following settings in Storyline:
1st slide has trigger to pause timeline when timeline starts on this slide. It also has a custom play icon with trigger to jump to next slide when user clicks it
2nd slide onward, default trigger - jump to next slide when the timeline ends on this slide
Back in rise, we have to click on Play icon to start the timeline which works fine. The problem is that when user clicks on Second Storyline block's Play icon, the first Storyline block timeline doesn't stop playing. I have audio in slides so we hear audio from all Storyline blocks timelines. I tried using CONTINUE block, but it doesn't solve the problem. Is there anyway I can achieve this?
Also, I have observed I lot of people are facing the same problem. Why we can't have a feature to pause the timeline when user clicks outside the storyline block or similar to multimedia blocks where one video automatically stops when we click on another video