I'm having an issue with Rise. As others on the discussions have reported, when you embed a Storyline file in a block, the Storyline file automatially plays when the Rise lesson begins. This is problematic if the Storyline block is not the first block in the lesson. The simple solution shared in the discussions is to add a continue block to the lesson right before the Storyline block. The learner needs to click it to open the Storyline block, and then it autoplays. This works well, unless the learner reloads the page. In that case, the Storyline file will autoplay when the page loads, as if the continue block was in a visited state. Is there a way to deal with this aspect of the Storyline autoplay issue in Rise? Thank you for any ideas!

One way to handle this would be to add a pause timeline trigger at the start of the block and ask the user to click an object to start the block up. We've used the continue block and it seems to do the trick. Reload is an issue, as you point out.

I had the similar issue today and I made 2 changes: 1. On the home page of the scene > slide properties on the left-hand side > Set 'When revisiting state' to 'Reset to initial state' 2. Into the Player options > Go to 'Other' in the ribbon bar at the top > Set the 'Resume on restart' option to 'Never resume'. This seemed to work for me.

why is it that sometimes there's the dim screen with the play button and sometimes it's not there? i tried creating my own play button but when that dim screen happens, they have to click two buttons to play the SL.

That's not the case on my end using Chrome. My SL block is just one slide with audio that autoplays till the end. Adding it to Rise, it usually autoplays on the first visit but when i hit refresh, it will show the dim screen with the play button. for some reason, it will also not remember the state so it will always play from the beginning when i hit refresh or when i go back to that page in Rise. The slide in SL is set to resume saved state and in the player it is set to Always resume on restart.

Hello, Alyssa. We're experiencing many of the same problems and desire some of the same solutions as described by other posters above. I'm chiming in to let you know that, and also to share what we've experienced when trying the method you suggested above. In theory, adding a Rise 360 continue button with the "complete block directly above" setting should work. However, our experience is that the moment the Storyline block begins to play, the continue button unlocks and allows the user to continue to the next section while the audio is playing. Thus, the next Storyline block begins to play and then multiple audio files will play simultaneously. This of course provides a terrible user experience. Please provide these solutions: When "complete block directly above" is selected for a Rise 360 continue button, the button should remain locked until the Storyline block finishes playing If a user leaves a lesson and returns to it, all Rise 360 continue buttons should reappear to prevent Storyline blocks from auto-playing simultaneously

Storyline block autoplay in Rise | Articulate

JuliePochik-884
Community Member
3 years ago
Is there an update on this challenge. I have a SL block in RISE 360 I added a starter slide (blank) then it goes to my second slide with the information, but when I insert it in RISE 360 I lose my audio :-(
- hazelB
  Staff
  3 years ago
  Hi Julie! So sorry to hear that when you insert your Storyline block to Rise 360, it loses its audio. Please open a case with us here so that one of our technical support engineers will assist you!
  - MlisandeBuitenk
    Community Member
    3 years ago
    did Julie's loss of audio issue get resolved?
    I'm having the same problem: when inserted in Rise, it will auto-play, but I lose the audio...
LucianaPiazza
Staff
3 years ago
Hello Mélisande!

Sorry to hear you are having an issue with your audio. I understand how frustrating that can be.

If you'd like to open a support case, our talented Support Engineers would be happy to assist you further with this issue.

Hope you have a great start to your week!
RenaeJenkins-ad
Community Member
9 months ago
When I add a Storyline Interactive to my Rise course, it works perfectly in the "author" link version. However, when published to Review 360, the video/audio portion plays automatically. Is this an issue in Review 360 only, or is there something I can do with my SL file to make it not play automatically in Review 360? I have attached the storyline file.
f.3.996_Workflow_blocks.story2.8 MB
LucianaPiazza
Staff
8 months ago
Hi Renae,

Thanks for reaching out and sharing your file with us!

From what I understand, you currently have a Storyline block incorporated into your Rise course, and the Storyline block is automatically playing in the Review 360 link. Is that correct?

If so, it is expected on desktops and laptops for Storyline blocks to play automatically by design.

To learn more about this, here's a great article on preventing Storyline blocks from playing automatically, including how to pause it.

Let us know if you have any questions!

Forum Discussion

Storyline block autoplay in Rise

Related Content

Using Dev Tools with Storyline

Play button | Storyline Block

Storyline 360: Built in quiz result variable format

Process Block crashing lesson

use of articulate interactive blocks in powerpoint

Storyline Try Screencast not autoplaying in RISE

Delete Every Block of One Type

Autoplay embedded videos

Browser autoplay fix

Gallery block size issue Rise

Recent Discussions

Branching Scenarios and Results Slide

Help with toggle Captions and Sound

Disable Mouse Click Sounds

Text-to-Speech Connection Error

Opening an attachment in a New Tab

Learn

Connect

Discover

Community

Company

Trust Center