Forum Discussion

RickMaranta's avatar
RickMaranta
Community Member
4 years ago

Storyline closes on spacebar long press.

I have confirmed this bug with tech support. While synching images and audio/video (mine has video that I am overlaying images on) on the timeline using play and pause with the spacebar as I go. A long press of the spacebar closes the program. It is really, really annoying and a new behavior. If you have made edits it will prompt you first to save before closing and you can cancel, but if not, it will just close right in the middle of what you are doing. If you are experiencing this, please contact support so it doesn't sit unresolved for months. Please Articulate take some of that 3.1 billion valuation and put it to program improvements and bug fixes. 

storyline 360
  • FranceHernan732's avatar
    FranceHernan732
    Community Member
    4 years ago

    For me, the dialog comes up at the end of every timeline playback. View a slide to see how it's working = closed dialog or boom! closed.

    Either way it's seriously confusing and UNWANTED behavior and needs to be addressed as soon as possible.

     

    • RickMaranta's avatar
      RickMaranta
      Community Member
      4 years ago

      Everyone experiencing this should submit a support ticket. That is the only way this will get fixed.

  • NejcŽorga-Dulmi's avatar
    NejcŽorga-Dulmi
    Community Member
    4 years ago

    I think it should get fixed without hundreds of us subbmitting the tickets. This is not some obscure bug, but a big workflow hog.

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