Forum Discussion
GraciellaDamina
12 months agoCommunity Member
Storyline crashes when accessing Player
I've been having trouble with Storyline. It began with the inability to preview, although I was able to publish. However, I need to change one of the labels in that project and now Storyline quits (...
GraciellaDamina
Community Member
Thank you for taking the time to test out the files I sent you.
Since you're not able to reproduce the problem, you've eliminated Storyline as the cause of the problem and I can look elsewhere for the solution. It's possible that there's something in my system that's causing the problem.
StevenBenassi
12 months agoStaff
Hi Graciella!
You're welcome. Happy to help!
I see that you connected with my colleague Darwin through your support case. Thank you for confirming with him that you are working locally, and tried a repair of your Storyline 360 installation.
If you need anything else, don't hesitate to reach out here in the E-Learning Heroes community, or through your support case.
Have a great start to your week!