Forum Discussion
ClintJohnson-d6
6 years agoCommunity Member
Storyline crashes when trigger conditions added
Good afternoon team. Regardless of content, Storyline reliably crashes when I attempt to add conditions to a trigger.
Clicking the dropdown in conditions will show the options of variables, object...
- 2 years ago
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)
In this update, we have implemented a fix for:
- Storyline 360 crashing when adding conditions to triggers or publishing to Word.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
RenGomez
6 years agoStaff
Hi Annarose,
Sorry you're running into this is as well, and I appreciate you opening a case with our support team! It looks like Ronaziel has replied with some next steps to try before proceeding further.
Keep at it with her, and I'll follow along as the case progresses to see what the root cause of this issue is!