Forum Discussion

ClintJohnson-d6's avatar
ClintJohnson-d6
Community Member
6 years ago

Storyline crashes when trigger conditions added

Good afternoon team. Regardless of content, Storyline reliably crashes when I attempt to add conditions to a trigger. Clicking the dropdown in conditions will show the options of variables, object...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    2 years ago

    Hello Everyone! ✨

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)

    In this update, we have implemented a fix for:

    • Storyline 360 crashing when adding conditions to triggers or publishing to Word.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Thanks, Aaron. Be sure to let us know the results of your testing. It looks like a few folks were behind on Windows updates and that allowed the software to work correctly as well.

You are welcome to work directly with our support team here if needed.

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