Forum Discussion

ClintJohnson-d6's avatar
ClintJohnson-d6
Community Member
6 years ago

Storyline crashes when trigger conditions added

Good afternoon team. Regardless of content, Storyline reliably crashes when I attempt to add conditions to a trigger. Clicking the dropdown in conditions will show the options of variables, object...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    2 years ago

    Hello Everyone! ✨

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)

    In this update, we have implemented a fix for:

    • Storyline 360 crashing when adding conditions to triggers or publishing to Word.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

AaronDoty's avatar
AaronDoty
Community Member
5 years ago

A quick update from me - I installed the May 5, 2020 updates to the Articulate Desktop App and Storyline 360, then tried turning on the new triggers feature again. No crashes so far, even though I have used a lot of triggers with conditions. Looks like this fixed the issue for me!

Thanks Leslie.

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