Forum Discussion
Storyline crashes when trigger conditions added
Good afternoon team. Regardless of content, Storyline reliably crashes when I attempt to add conditions to a trigger.
Clicking the dropdown in conditions will show the options of variables, object...
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)
In this update, we have implemented a fix for:
- Storyline 360 crashing when adding conditions to triggers or publishing to Word.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
Hmmm... This crashing when trying to add a condition happened to me a couple of months ago, and it's doing it again now, repeatedly.
I've reinstalled SL 360 and have the latest version of Windows 10.
Are there any options for correcting this other than turning off the (superb) new interface?
Hi Allan,
I am sorry to hear that this issue is resurfacing on you. A couple of questions for you on this:
- May I ask what version of Storyline 360 you are using? You can discover this in Storyline by navigating to the Help tab >> Then clicking on About Storyline.
- What version # of Windows are you using?
Please keep us posted and let us know if you have any questions!
