Forum Discussion
Storyline crashes when trigger conditions added
Good afternoon team. Regardless of content, Storyline reliably crashes when I attempt to add conditions to a trigger.
Clicking the dropdown in conditions will show the options of variables, object...
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)
In this update, we have implemented a fix for:
- Storyline 360 crashing when adding conditions to triggers or publishing to Word.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
I have a fresh install of Storyline on a fresh install of Windows 10 and it's constantly crashing when editing triggers. I have a test project that is only 1 slide, nothing complicated.
Very disappointing.
Hi Jonathan!
I'm sorry for the trouble! I want our Support Engineers to work with you directly to determine what is getting in the way. Our Support Engineers are available 24/7 in a support case. I'd recommend uploading your .story file to their team so they can start by testing your project. You'll hear from them as soon as their testing is complete.
