Forum Discussion
MartinMaynard-1
4 years agoCommunity Member
Storyline crashing more often
Has anyone noticed that Storyline is crashing more often lately, or is it just me?? I have been having it crash on me about 10 times a week, using it primarily all day everyday. Sometimes I can save...
LeslieMcKerchie
4 years agoStaff
Thanks for the update, Martin. I did not see where you opened a support case, so I'd be happy to continue assisting you here.
Do you know what version of Storyline you're using?
- You can check by going to Help > About Articulate Storyline
- We are currently on Build 3.56.26219.0 of Storyline 360. You can read all of the details here.
If you are on the latest version, I'd recommend repairing your software installation since you are experiencing an issue across files.
Also, your email signature came through when you replied via email. You can remove that if needed by clicking 'Edit' beneath your response. Here's Peek video if you need help.
- MartinMaynard-14 years agoCommunity Member
After checking, I have confirmed that I am running the latest version. I will start the repair process now.
(and thanks for the heads-up on the email signature!!)