Forum Discussion

josefires's avatar
josefires
Community Member
2 years ago

Storyline crashing

When trying to preview or publish my content (new and old), storyline crashes. Only started happening this week. I updated it, then rolled back the update and it just keeps crashing when it gets to the Writing player part in publishing. 

I delete the content of the temp folder to fix this. C:\Users\username\AppData\Local\Temp\Articulate\Storyline 

And I do reinstall the aplication.

storyline 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Jose,

    Welcome to E-Learning Heroes! I understand that Storyline is crashing while publishing. I’m happy to work with you to figure out why this is happening!  I have a couple of follow-up questions regarding the situation so I can understand what you are experiencing a little better.

    Thanks for reaching out and I look forward to your response!

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