Forum Discussion
Storyline file will upload in LMS but won't Launch
I published to Scorm 1.2 and Scorm 2004. I have uploaded and reloaded into the LMS several times, cleared my cache, uploaded using different browsers etc. I can successfully load the zip file into t...
Did this question ever get answered? I'm having the same problem
Hi, Sian!
I'm happy to help and would like to get a bit more information from you to help me better understand the issue. Have you tested your course in SCORM Cloud? This will help us determine if the issue is LMS-related or specific to your course.
- If the course plays as expected in SCORM Cloud, I suggest reaching out to your LMS provider directly for further troubleshooting steps.
- If the course doesn't play, it'd be helpful to test your file. You can upload it here or privately in a support case.
I hope this helps!
