Storyline hover glitch - hover doesn't work on whichever part the mouse is on when the slide opens

Hi Jennifer, 

Thanks for reaching out! 

I took a look at your project file but I was unable to observe any animations that made sections of the graph slide out. 

Would you be willing to make a recording of the issue so we can properly test the behavior on our end? Here's how. 

Looking forward to hearing from you!

Thanks Joe

My screen recording is in review here: https://360.articulate.com/review/content/2c8ba2fd-d4a7-4856-bb02-f5ba28a7f060/review

 

Appreciate your help!

I've taken a look and it appears there is only one of the 12 slices that fails to highlight as the nouse hovers. I have moved objects to the front and reordered the timeline to ensure all 12 are at the top and none of this has resolved the issue. 

The slice that fails to highlight is not a specific object... it seems it changes with each solution I implement???? (randomly changing)

very strange behaviour - the click position on the main slide affects the hover on the other slides

button 2 on the original position:
https://360.articulate.com/review/content/bc853f14-d71f-4d26-99b6-25aae1e65e4c/review

peek 1: (click on the middle or left side of button 2)
https://360.articulate.com/review/content/81b7de3c-6743-422b-a94d-c341b56bcb12/review

-> red hover don't work

peek 2: (first* click on the right side of button 2)
https://360.articulate.com/review/content/8decca9b-3a60-411e-b2dd-caafdecc4903/review

-> green hover don't work

 

now button 2 moved:
https://360.articulate.com/review/content/fb4790f5-dc5b-4eb4-b7f1-704aade39e95/review

peek:
https://360.articulate.com/review/content/ecbe9e5a-7340-4c75-9888-58811be655fb/review

-> seems ok

 

 * the behaviour is a little bit different if you set "When revisited: Reset to initial state"

 

 

here is 'partial fix' of the storyline error - with delayed click (-> variable 'jump')

• ok for Firefox
• but NOT for Chrome

• user click -> variable 'jump' = 1 ... 5
• on variable change -> jump to the matching slide
• reset variable 'jump' on (re)start menu

result
https://360.articulate.com/review/content/934b103f-2615-4344-b827-c886d2ce561e/review

I have testet some some other potential fixes without success
 - delay with layers (open layer, then jump to slide in the layer)
 - delay with variable and an extra dispatcher slide

It will be good to see what Joe comes back with Jen.

I wonder if it is the type of shape used??? Stranger things have happened! LOL

Hi, Jennifer,

I was able to replicate this behavior using Chrome. As Kerry stated, this issue is only happening with one of the 12 slices. I've gone ahead and opened a support case on your behalf so we can investigate further. You'll be hearing from one of our Support Engineers soon via email!