Forum Discussion
Storyline is crashing and won't save my work
Hi, I need some assistance. My storyline file keeps crashing after I add or replace an audio to the file. I have been replacing audio for the past three weeks and did not experience this problem unt...
Hello EduFocal Business,
Thanks for sharing this information with us. I'm sorry to hear that you are still experiencing this issue with Storyline crashing.
I recommend double-checking that Storyline 360 is running on the latest version. The most recent release is (Build 3.73.29904.0).
Here's how:
Please let me know if this resolves the issue. If you are still having difficulty, we'd be happy to have our talented Support Engineer Staff take a closer look at your project file and setup within a support case.
Hi Luciana, Yes, I have tried updating the tool and I still have the same issue.
I will submit the case.